Privacy Policy
Privacy Policy – Brends.online
Brends.online respects your privacy and ensures that personal data is handled carefully. We process your data exclusively in accordance with the GDPR.
What data do we process?
We process:
- Name
- Address details
- Email address
- Phone number
- Payment details
- IP address
- Order history
Why do we process this data?
We process your data to:
- process your order
- handle payments securely
- inform you about your order
- improve our services
- send marketing communications (only with consent)
Sharing of data
We only share data with partners necessary for our services, such as:
- Payment providers
- Delivery services
- IT systems (Shopify)
- Customer service tools
All these partners comply with applicable privacy legislation.
Retention periods
- Order data: maximum 7 years (Tax Law)
- Customer account: as long as you remain active
- Newsletter data: until you unsubscribe
Security
We take measures to prevent misuse, loss, unauthorized access, and unwanted disclosure.
Your data is always sent via a secure SSL connection.
Your rights
You have the right to:
- view data
- amend data
- have data deleted
- object to processing
- transfer data
For this, please email shop@brends.online.
Cookies
We use functional, analytical, and marketing cookies.
Details can be found in our cookie policy.